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Londonderry New Hampshire
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Town Clerk Tax Collectors
Office Hours of Operation:
Monday-Friday 8:30A.M. to 5:00P.M

DEPARTMENT:  Assessing

JOB TITLE:  Secretary/Receptionist (per CBA)

SALARY:  Hourly rate of $17.89/hour - $22.68/hour DOQ and per AFSCME, Local 1801 Collective Bargaining Agreement.

WORK SCHEDULE:  Assigned to a twenty (20) hour workweek.  

JOB SUMMARY / SUPERVISION:  Performs highly visible and moderately complex secretarial/clerical support for the operations of the Assessing Department.  Performs duties with some degree of independence exercising good judgment in answering inquiries and directing questions to the appropriate personnel.

ACCOUNTABILITY:  Reports to and receives general direction from the Town Assessor.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  (The following is illustrative of the duties and responsibilities associated with the position and are not intended to be all-inclusive.)
Effectively handles inquiries from the general public, property owners, real estate agents, engineers, developers and attorneys by providing general property assessment information and procedures.
Assists the public in completing elderly, disabled, and blind exemptions, as well as veterans’ credits.  Conducts preliminary review for completeness of said applications; and notifies applicants of approval or denial after assessor has granted or denied.
Maintains assessing records and files alphabetically, numerically or by other classification in accordance with laws, regulations and department practices and circulates pertinent documents to other departments for review or filing.  
Assists in creating and maintaining accurate manual or electronic property and assessment records by recording current ownership, address, exemption eligibility, deed recording, sale information, etc.
Prepares and mails correspondence and notices of decision, assessment changes and monitor time sensitive material such as applications and permits and other related material by alerting appropriate personnel or boards.
Establishes effective working knowledge of statutes, rules, regulations, policies and procedures that apply to assessing practices and procedures.
Prepares purchase orders, invoices and accounts payable for approval and payment.
Attends to many items simultaneously or in sequence and follow oral and written instructions effectively.
Maintains an appropriate level of confidentiality regarding Town and office records.
Contributes to team effort and establish and maintain harmonious and effective working relationships with personnel, elected officials, consultants, general public and contractors.
Perform other related work and duties when assigned by the Assessor.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:  This position requires a High School Diploma or equivalent and at least two (2) years of responsible secretarial/clerical experience demonstrating required knowledge, skills and abilities or equivalent education.  Familiarity with municipal assessing functions, software and procedures and an Associate’s degree from an accredited college or university is preferred.  


KNOWLEDGE, SKILLS, ABILITIES, AND OTHER REQUIREMENTS:  The position requires knowledge of modern office procedures including telephone operations, computers (Microsoft Office), including spreadsheets, and mail merges, data entry and other related operations.  Requires the ability to establish working knowledge of statutes, rules, regulations, policies and procedures relating to department operations.  Must be able to read, write and speak English effectively and establish and maintain effective working relationship with employees and the general public. Must be able to strictly adhere to confidentiality of information.

SUMMARY OF OCCUPATIONAL EXPOSURES May be exposed to cleaning fluids, photocopier toner, eraser fluids, printer cartridges, etc.

SELECTION PROCESS/APPOINTMENT:  To be considered for an interview, send Town application (available on Town website:, cover letter and detailed resume, to: Lisa Drabik, Assistant Town Manager/Personnel Director, 268B~Mammoth Road, Londonderry, NH  03053.  Screening process may include personal interview, work history verification, reference checks, criminal and driving record history, medical exam and alcohol and controlled substance tests.  Town Manager appoints based on recommendation from the Town Assessor.

CLOSING DATE:   March 1, 2017

 The Town of Londonderry does not discriminate on the basis of sex, age, race, color, national origin, creed, marital status, physical or mental disability, sexual orientation, or any other legally protected classification. The Town supports the Americans with Disabilities Act by making reasonable accommodations for persons with disabilities. The Town is an Equal Opportunity Employer.


            EQUAL OPPORTUNITY EMPLOYER                                          Application for Employment